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Community Action North Bay also known as CAN-B strengthens communities by providing housing and safety net services to assist those-in-need in living healthy and productive lives.
Are you currently receiving homeless services in Solano County? To learn more about how to get involved in the PIT Count, please visit the volunteer registration portal.
The goal of this policy is to provide program participants and service providers with a fair and equitable process. The program may also cover utility arrears, housing stability case management, and a limited amount of prospective rental assistance.
You may also complete the form to request an investigation if you have a complaint that is not being or has not been addressed through the Participant Grievance Policy. This covers denials of housing or services because of rule violations, non-compliance with program requirements, or not meeting program eligibility. Are you homeless or at-risk of becoming homeless? Please consult this general flyer to learn more about available resources and application instructions.
District website survey
The complainant should receive a confirmation of receipt and a date for review of their complaint within 5 business days, not including Saturdays, Sundays, and holidays. Do you have a complaint about those services you would like to submit?
Choosing not to submit personal information may reduce the ability to do further investigation of the grievance. In keeping with public health precautions recommended in response to COVID, in-person assessments will not be available at the usual access points.
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Vallejo, CA By appointment:. This form should be completed by the participant but may be written by someone on the participant's behalf. Resource Connect Solano will continue to conduct assessments over the phone.
Have you been discharged from a program or denied housing or services? Vacaville, CA Resource Connect Solano's Annual Report has been released to the public and can be accessed here. Any personal information related to the complaint should be submitted with the form.
Resource Connect Solano can help. The tenant application can be accessed here. Drop-in and appointment:. No federal or state homeless assistance funding will be in jeopardy as a result of this decision and most Bay Area CoCs have also postponed their PIT Counts.
The landlord application can be accessed here.
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If so, please submit a completed grievance form to solano homebaseccc. This policy provides participants with the right to grieve any situation where they are denied housing or services by a program. Call The sheltered PIT count will continue as planned. Monday — Friday.
The form and personal information will be kept confidential.